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ABC's of relationship selling through service / by Futrell, charles M. Publication: New York : McGraw-Hill, 2011 . xxxii, 538 p. : Date:2011 Availability: Copies available: AUM Main Library (2),
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Mastering the complex sale : , how to compete and win when the stakes are high! / by Thull, Jeff, Publication: Hoboken, N.J. : Wiley, 2010 . xxx, 271 p. : 24 cm. Date:2010 Availability: Copies available: AUM Main Library (2),
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